AI-Powered Customer Onboarding Software Solutions

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AI technology that simplifies all aspects of customer onboarding and compliance

Complete simplicity
in a complex world

AI technology that does the work of seven people.

1. It's a client identifier

Marker automatically identifies clients and verifies their addresses.

2. It's a client communicator

Marker helps clients complete forms accurately and quickly with automated guidance and advisories.

3. It's a document checker

Marker helps clients attach the right documents, first time, every time.

4. It's a response analyser

Marker dynamically prompts clients to provide more information where it's required.

5. It's a search and screener

Marker automatically screens clients' identities for terrorist, PEP and adverse media indicators.

6. It's a risk assessor

Marker produces a risk-score for the client and flags-up enhanced risk factors.

7. It's a progress manager

Marker helps you track and manage your entire onboarding pipeline.

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What's your problem?

Every business has an onboarding or KYC problem. What's yours?

Death by PDF

"We've got endless email back-and-forths with multiple clients. PDFs and attachments everywhere. Out of date spreadsheets. Not to mention late night adverse media search marathons on Google. We're spending so much time on box-ticking that there's none left for actually knowing our customers and managing financial crime risk."

DKYC (Don't know your customers)

"We've already started implementing a digital onboarding solution, but we have some concerns with higher risk clients. The information we're getting from them is too scant. How did they make their money? What is their business model? Why do they really want to use our services?"

It's all out of date

"Half a million accounts contain inadequate CDD information and must be refreshed. I know what that means; expensive teams of KYC analysts trawling manually through documents and data fields to identify the gaps. Millions of emails and phone calls to unhappy customers. The costs will be astronomical."

Complete simplicity in a complex world

Adaptive smart forms

Marker provides real-time form data validation, and guides customers and clients swiftly and intuitively through the end-to-end process of capturing and verifying their information.

Document screening and data capture

All required documentation is easily and comprehensively uploaded online, screened and verified in one straightforward flow. Gone are the days of endless printing, scanning, downloading and even faxing.

Advanced AI technology

Reads, verifies and risk assesses business models, sources of wealth and funds in real time. Precise, detailed and accurate interpretation and data validation.

Simple dashboard view

Monitor and manage daily activity and outputs within your teams to ensure maximum efficiency.

Seamless integration

Marker’s software can swiftly integrate with all major CRM systems with minimal disruption.

Single customer record

All data stored in one easy to view profile that is easily navigated and managed.

Automated customer data refresh

Automated tools for importing customer data, CDD and KYC gap analysis to maximise the efficiency of your data refresh projects.

No-one else does what we do.

Efficiency

Reduces the number of steps in the onboarding process, plus the time and resource required to onboard customers.

Time & cost saving

Captures customer information in a seamless, fully integrated application creating readily accessible and enhanced quality of information.

Expertise

Marker is founded and developed by industry experts who have been at the forefront of AML, KYC, financial crime compliance and technology development for over 40 years.

Customer Satisfaction

Through a frictionless, advanced workflow application, customers will find your onboarding or remediation process relationship-enhancing, rather than a blocker to doing business.

Accuracy

Dramatically reduces errors, manual validation and form checking

Regulatory Effectiveness

Demonstrates organisational commitment and reliability on anti-money laundering and counter terrorist and proliferation financing to your stakeholders, regulators and correspondent banks.

Contact us today to take the legwork out of onboarding

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What our customers say

❝ Marker AI have been nothing short of exceptional and have been an absolute pleasure to work with. They have taken note of our specific requirements, made various  adjustments to their Platform and provided us with a tailored service that meets our needs perfectly. It has made the whole process far easier. I would not hesitate to recommend Marker AI to anyone looking to improve their procedures when it comes to anti-money laundering and customer due diligence. ❞

Stewart Henderson

Partner, Frances Lindsay & Co, Solicitors